Frequently asked questions
Everything you need to know about EdPilotHub. Can’t find your answer? Contact us.
All questions
Showing 18 questions.
General
The website and engagement platform for K–12 schools: custom design, CMS, AI assistant, translations, events, accessibility, SEO and enrollment analytics in one place.
General
Public districts, charter schools and independent schools — and the principals, IT and communications teams who run their websites.
General
It’s built on Next.js and open-source Payload CMS, so sites are fast, fully customizable and never locked in — with AI and translations built in.
Platform
No. If you can write an email, you can update a page.
Platform
Yes — campus sites share one platform with district-level control.
Platform
Yes — with registration, ticketing, payments and automatic reminders.
AI Assistant
It’s trained on your approved content — handbook, calendar, policies — and answers families 24/7, citing its sources.
AI Assistant
Yes — families can ask in their language and get answers in it.
AI Assistant
No. It handles routine questions and routes sensitive topics to staff.
Getting started
It depends on scope; we plan launch around your school calendar.
Getting started
Yes — we migrate pages, news, events and files, and redirect old URLs.
Getting started
Yes — staff training at launch, then phone, live chat and ticket support.
Security
Role-based access, version history and secure hosting. See Security & privacy
Security
Your content can be exported at any time.
Security
EdPilotHub is designed to support your school’s FERPA obligations. Contact us to request our security documentation. See Security & privacy
Pricing
Plans depend on the number of schools and features. Book a demo for a quote.
Pricing
We offer a personalized demo using your school’s actual content.
Pricing
Yes — pricing scales with the number of schools.