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Privacy Policy

Last Updated: April 2, 2025

1. Introduction

Welcome to EdPilotHub. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to give you information on how EdPilotHub collects and processes your personal data through your use of this website and our educational services, including any data you may provide when you sign up for our services, purchase a product, or participate in educational activities.

The website and services are not intended for children under 13 years of age without parental consent, and we do not knowingly collect data relating to children under 13 without verifiable parental consent.

Controller

EdPilotHub is the controller and responsible for your personal data (collectively referred to as "EdPilotHub", "we", "us" or "our" in this privacy policy).

Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at:

3. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username, educational role (teacher, student, administrator, etc.), and if applicable, date of birth.
  • Contact Data includes email address, phone number, and institutional address.
  • Educational Data includes course enrollments, grades, feedback, assignments, and learning progress.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, your interests, preferences, feedback, and survey responses.
  • Usage Data includes information about how you use our website, products, and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

Special Categories of Personal Data

For educators and institutions, we may collect information about professional certifications and background checks where required by law. For students, we may collect information about learning accommodations or special educational needs with appropriate consent.

4. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

Direct Interactions

You may give us your Identity, Contact, Educational, and Profile Data by filling in forms, creating content on our platform, or by corresponding with us by post, phone, email, or otherwise.

Automated Technologies or Interactions

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

Third Parties or Publicly Available Sources

We may receive personal data about you from various third parties such as integrated educational service providers, analytics providers, and educational institutions you are affiliated with.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you or your educational institution.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.
  • With your consent.

Purposes for Which We Will Use Your Personal Data

We have set out below a description of all the ways we plan to use your personal data:

  • To register you as a new user
  • To deliver educational services and content
  • To manage your relationship with us
  • To enable you to participate in interactive features of our service
  • To administer and protect our business and this website
  • To deliver relevant website content and advertisements to you
  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences
  • To make suggestions and recommendations to you about services that may be of interest to you

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For educational records, we typically retain data according to applicable educational record retention laws and regulations, which may vary by jurisdiction. For more details on specific retention periods, please contact us.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent
  • Right to access educational records (for students and parents)

9. Children's Privacy

Our services are primarily designed for educational institutions, educators, and students. For users under the age of 13, we require verifiable parental consent before collecting personal information, in compliance with the Children's Online Privacy Protection Act (COPPA) and other applicable laws.

For educational institutions using our services, we may act as a "school official" under the Family Educational Rights and Privacy Act (FERPA) when handling student data provided by schools.

10. International Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us and our service providers in the United States and other countries where our servers are located.

11. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

12. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

13. Changes to the Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

14. State-Specific Privacy Information

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information.

European Economic Area, UK, and Swiss Residents

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you may have certain additional rights under applicable data protection laws.

15. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager at:

You have the right to make a complaint at any time to the supervisory authority for data protection issues in your jurisdiction.